Elite Coverage Solutions (“we,” “us,” “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our website at elitecoveragesolutions.fit, call our phone numbers, or otherwise interact with our services (collectively, the “Services”).
1. Information We Collect
- Contact Information: name, email address, mobile phone number, mailing address.
- Inquiry & Enrollment Data: details you provide to check eligibility, obtain quotes, or enroll.
- Device & Usage Data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps, and approximate location derived from IP.
- Analytics & Advertising Data: cookies, pixels, tags, or similar technologies (e.g., Google Analytics, Meta Pixel) that measure performance and help us improve and advertise our Services.
2. How We Use Information
- Provide quotes, respond to requests, and deliver customer support.
- Operate, maintain, optimize, and secure the Services.
- Send recurring SMS/text messages and emails after you provide express consent (see Section 5).
- Conduct analytics, quality assurance, and fraud prevention.
- Comply with legal obligations and enforce our Terms.
3. Cookies, Pixels, and Similar Technologies
We and our service providers use cookies, pixel tags, and similar technologies to remember preferences, analyze traffic, and advertise. You can control cookies through your browser settings. We may use Google Analytics and Meta Pixel to understand usage and improve marketing effectiveness.
4. Sharing of Information
We do not sell personal information. We may share information with:
- Service Providers & Contractors: companies that process data for us under written agreements.
- Insurance Carriers or Licensed Partners: when needed to obtain quotes or complete enrollments you request.
- Legal & Compliance: to comply with law, protect rights and safety, or respond to lawful requests.
- Business Transfers: in connection with a merger, acquisition, or sale of assets.
5. SMS/Text Messaging Program
By providing your mobile number and checking the consent box near the phone field on our forms, you agree to receive recurring marketing SMS messages from Elite Coverage Solutions at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
- Opt-Out: Reply STOP to cancel at any time. You may also contact us using the information in Section 11.
- Help: Reply HELP for help, or contact us using the information in Section 11.
- Supported Carriers: Carrier participation may vary; carriers are not liable for delayed or undelivered messages.
6. Your Choices & Rights
- SMS: Reply STOP to unsubscribe; HELP for assistance.
- Email: Use the unsubscribe link or contact us to opt out.
- Cookies/Tracking: Adjust browser settings to manage cookies. Some features may not function without certain cookies.
- Access/Deletion/Correction: Contact us to request access to, deletion of, or correction of your personal information.
7. Data Retention
We retain information as needed to provide the Services, for legitimate business purposes (including compliance and recordkeeping), and as required by law. We honor opt-out requests promptly.
8. Security
We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
9. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Third-Party Links
The Services may link to third-party sites. We are not responsible for their privacy practices. Review the privacy policies of those sites.
11. Contact Us
Elite Coverage Solutions
Email: support@elitecoveragesolutions.fit
Phone: 1-855-496-0807
Address: 123 Example Street, Suite 100, Fort Lauderdale, FL 33301 (update to your business address)
12. Changes to This Policy
We may update this Privacy Policy. The “Last updated” date reflects the most recent changes. Your continued use of the Services after changes indicates acceptance.